Company Situation
Headquartered in Dallas, Texas, SecureLogistics is a distributor specializing in supply chain management for retail and industrial clients. With a team of 85 employees and operations spanning the Southern and Midwestern United States, SecureLogistics faced a growing demand for tamper-evident solutions to protect goods in transit.
As orders increased, they struggled with supply chain bottlenecks, inconsistent delivery timelines, and limited access to customized security seals. “Our customers demand precision and reliability, and our previous suppliers couldn’t keep up,” said Sarah Langston, SecureLogistics’ Operations Director. The company needed a trusted manufacturing partner to help streamline operations and meet client expectations.
Solution
SecureLogistics partnered with ProtegoSeal, a leading manufacturer of customizable security seals.
ProtegoSeal resolved SecureLogistics’ supply chain challenges by:
- Establishing a Dedicated Inventory Hub: ProtegoSeal stocked inventory in a local Texas warehouse, drastically reducing delivery times for SecureLogistics’ Southern and Midwest clients.
- Providing Advanced Customization: Through ProtegoSeal’s Trotec laser systems, SecureLogistics was able to offer clients seals with engraved logos, barcodes, and unique serial numbers, elevating their brand visibility and traceability efforts.
- Streamlining Communication: ProtegoSeal assigned a dedicated account manager to SecureLogistics, ensuring quick response times, proactive inventory management, and seamless order fulfilment.
Results
Partnering with ProtegoSeal delivered measurable benefits for SecureLogistics, including:
- 50% Reduction in Delivery Times: By utilizing local inventory, clients receive their orders faster, improving customer satisfaction.
- 25% Increase in Client Retention Rates: Customization options enhanced the value proposition for key accounts.
- Revenue Growth: A Midwest client doubled their order volume in 2023 due to the reliability of ProtegoSeal’s tamper-evident solutions.
“ProtegoSeal transformed how we do business. Their reliability and custom solutions have become a game-changer for us and our clients.”
— Sarah Langston, Operations Director, Secure Logistics.